Fast Support
Contact The Poker Diary: Get in Touch or Get Started
Questions about pricing, features, or your account? Here is the fastest way to reach us and try the tool yourself.
The fastest way to reach me is email: [email protected]. This site is one person and a queue of unread hands, so there's no live chat and no ticket system — just an inbox I open between sessions.
What's worth sending: a hand you want a second opinion on (include stakes, positions and the action, not just the result), a question about something I wrote in an entry, or a correction — if I've published a number that doesn't add up, I want to know and I'll fix it in place.
What I can't do from here: coaching bookings, staking arrangements, or anything that needs an answer tonight. I reply to most messages within a few days; during a heavy schedule it can take a week. If it took longer than that, your message probably deserved a better answer than a rushed one. (see online poker).